Refund policy

Return & Refund Policy

  • Last Updated: July 2026
  • At Angad Food Store, customer satisfaction is important to us. Due to the nature of food and grocery products, all sales are generally final.
  • For health, hygiene, and food safety reasons, we do not accept returns on food items once they have been delivered or picked up.

Non-Returnable Items

  • Fresh fruits and vegetables
  • Dairy products
  • Frozen foods
  • Bakery items
  • Snacks and packaged food items that have been opened
  • Perishable or temperature-sensitive products

Damaged or Incorrect Orders

  • If you receive a damaged, defective, expired, or incorrect item, please contact us within 48 hours of receiving your order.
  • Please provide your order number along with clear photos of the product and packaging.
  • Our team will review your request and determine an appropriate resolution.

Refund Eligibility

  • Refunds may be approved only if:
  • The wrong product was delivered.
  • The product arrived damaged during shipping.
  • The product was expired at the time of delivery.
  • The ordered item was unavailable and could not be substituted.

Refund Process

  • Once your request has been reviewed and approved, the refund will be processed to your original payment method.
  • Refunds typically take 5–10 business days to appear, depending on your bank or payment provider.

Order Cancellations

  • Orders may only be canceled before they have been processed or prepared for shipment.
  • Once an order has been processed, packed, or shipped, it cannot be canceled.

Missing Items

  • If an item is missing from your order, please notify us within 48 hours of delivery.
  • After verification, we may issue a replacement, store credit, or refund for the missing item.

Refund Exceptions

  • We cannot provide refunds for products that have been consumed, opened, or improperly stored after delivery.
  • We are not responsible for quality issues resulting from incorrect storage or handling by the customer after delivery.

Contact Us

  • Angad Food Store
  • Address: 3404 Crossings Dr, Columbia, MO 65203, USA
  • Email: info@angadfoodstore.ca
  • Phone: +1 (604) 503-8900
  • If you have any questions regarding returns or refunds, our customer support team will be happy to assist you.